Delivery Information

LOCAL DELIVERY:

 

YouOrder, We Deliver!

 

 FREE delivery(within Calgary) on orders over $250, Use promo code SHAPLA250 at checkout
 Delivery Chargesapply on orders below $250 (within Calgary City Limit)

Distance*

Delivery Charge

< 10 KM

$10.0 / flat fee

10 KM to 25 KM

$20.0 / flat fee

> 25 KM

$25.0 / flat fee

* Distance is calculated based on GoogleMap's fastest Route

  • Delivery Charges are payable in cash to our delivery agents. Please tip generously; that’s why you are the coolest customer out there.
  • Online Purchase made after 5PM (local time) will be processed on the next business day, according to the order it was received.
  • Online orders will be dispatched once in every day. Estimated delivery time varies based on our delivery company’s schedule.
  •  Morning Delivery: currently unavailable | Evening Delivery: After 6 PM (MST)·        
  • Order placed for pickup is typically processed within 2 - 3 hours.
  • For both delivery and pickup, one of our sales agents will contact you to verify your orders.
  • If you would like to place RUSH order, please call us directly at 403.452.2133. However, we cannot guarantee that we will be able to fulfil your request as we may have other priority orders to process.
  • To follow up on the status of your online order, please call our Online Support at 403.462.6729

OUT OF CITY DELIVERY:

 :: The followingcities can enjoy our home delivery services ::

LETHBRIDGE

CLARESHOLM

NANTON

HIGH RIVER

CHESTERMERE

AIRDRIE

STRATHMORE

RED DEER

EDMONTON (Coming Soon)

 
Regular Orders


  • We will send our delivery truck once a month or as soon as the minimum order has been reached. Our delivery schedule will be posted in our website and facebook page
  •  Minimum Purchase is $750. Multiple customers may combine their orders to fulfil the minimum purchase requirements.
  • Delivery charges apply.10% Surcharge will be added with your grocery bill
Example Scenario: February Order Shipment to Lethbridge Customers

Order Date

Grocery Bill

Delivery Fee

Total Bill

Customer A

Jan-25-2015

$250.0

$25.0

$275.00

Customer B

Jan-30-2015

$75.0

$7.50

$82.50

Customer C

Feb-03-2015

$125.0

$12.50

$137.50

Customer D

Feb-05-2015

$100.0

$10.0

$110.00

Customer E

Feb-08-2015

$200.0

$20.0

$220.00

Products will be dispatched on the immediate weekend (i.e. Feb 13/14) as the minimum purchase ($750) has been met.

 

·        EXCEPTION:

FREE DELIVERY FOR STUDENTS. Delivery charges will be waived on orders over $500 on a single transaction. Multiple students may combine their orders. However, orders need to be placed under a single transaction and will be delivered at a single location. Please contact our store for details.

Customized Orders

 If you have special events coming up and would like your products to be delivered at a particular time, we can cater that request too. Please contact our store for details.

We offer customized delivery& rush shipment. Certain restrictions apply.